About the Training Course

The training course is intended to highlight the technical issues that arise when mobilizing data services for business applications, and several approaches to solving these or minimising their impact on performance. Several case studies will be used as the training course draws heavily from experience with several mobile network operators plus third party solution providers and their attempts to provide complex data services to their business customers.

Topics such as data formatting; limited bandwidth for LAN based applications and processes; end-to-end security; VPNs; Leased Lines; private and generic APNs; optimisation for high latency; provision of middleware and service specific client management are all presented, and the issues associated with each of these areas is discussed from the perspectives of Enterprise users, Network Operators and 3rd parties service / application providers.

Who is this training course for?

IT Managers, IT and Communications Consultants, Systems Integrators, Security Consultants, Application developers, 3rd party service providers, network operators, handset vendors, end-to-end application testers, network security companies IN developers, IMS service developers.

Training Course Content

Demand for Mobile Data applications

• Key applications and Services
• Mobile Device Platforms: Symbian/Java/Windows Mobile
• Benefits of Push Email and Technology Options
• Responsibility for Mobilisation
• Security Considerations in Mobilisation
• Service Management Options
• Middleware Hosting

Data Application characteristics

• Application Activity Profiles
• QoS Characteristics
• Delivery mechanisms

Mobile Data Channel characteristics

• Bearer and Connection characteristics
• SMS
• HSCSD
• GPRS / EGPRS
• UMTS (R99)
• HSPA
• WiFi

Core Network Service Provision

• The Reality of Mobile Networks
• Routing
• Service Selection
• Load Balancing
• Traffic Separation
• APN Provisioning
• IP Addressing
• IMS Principles
• Presence, Messaging and VoIP

Examples of Business Mobilisation

• CRM Systems
• Real-Time Stock Control and Workflow Management
• Business Dashboard applications
• GPS-Based Field-Force Management

3rd Party Service Provision

• Mobilisation Services
• Proxy Service Delivery
• Service control and security
• Remote Over-the-Air Device Administration

Target (Application Server) Network Considerations

• Security (NAT / PAT / Firewall / RADIUS)
• Performance
• Support
• CPE options
• Complex Mobile Data (and Voice) Solutions
• Email Service examples

About the Lecturer

Neil Wiffen,
Senior Technical Instructor, Red Banana

Since 2001 Neil has developed and delivered training for the majority of the major 3G handset and chipset manufacturers through EMEA, Asia-Pac and North America. Currently his training and consulting efforts are focussed on 3 key topic areas:

(1)  3G protocol stack (WCDMA, HSDPA,HSUPA)
(2)  Mobile Network Service Provision (Mobile Data Solutions, End-to-end Service Provision, Network Optimisation)
(3)  Government Research (Current and Emerging Wireless Systems)

Previously, Neil has worked as a Technical Instructor for Wray Castle Ltd., developing and delivering UMTS technical training material, and prior to this he spent 13 years with GCHQ on various Research and Development projects in both engineering roles and as a technical team leader.